Privacy Policy
This Privacy Policy explains how we collect, use, and protect your information when you use our services. By using gtmcaddy.io, you agree to the practices described in this policy.
Information We Collect
When you log in and use gtmcaddy.io using the secure “Connect with Outreach.io”, we may collect certain information about you, including:
- Contact Information: Company Name, Outreach UserID, User Name, email address.
- Usage Data: IP address, browser type, device information, and usage details.
- Service Data: Data you provide through our service, such as phone call data, email templates, and connect rates.
- Marketing information: Communication preferences and notification preferences.
How We Use Your Information
We use the information we collect to:
- Provide and Improve Services: Ensure the functionality and enhancement of our services.
- Send Notifications: Keep you informed about your phone call data and other relevant updates.
- Personalize Your Experience: Offer customized features and content based on your usage.
- Customer Support: Respond to your inquiries and provide efficient support.
Sharing Your Information
Your data is visible only to you, unless you choose to share it with others. If you connect your Caddy account with third-party services like Slack, we may share necessary data with those services to enable integration. We do not sell your personal information to third parties.
Security
We take the security of your data seriously. We implement appropriate technical and organizational measures to protect your data from unauthorized access, use, or disclosure. Our web application is hosted on Vercel with data stored in Supabase (PostgreSQL) and ClickHouse, and our security practices are designed to comply with applicable data protection laws.
Cookies
We use cookies and similar technologies to track your activity on our website and hold certain information. Cookies help us provide a better user experience by remembering your preferences and visits. You can manage your cookie preferences through your browser settings.
Your Choices
You have control over your personal information. You can: Opt-Out of Data Collection: Adjust your account settings or use specific opt-out links provided. Access, Correct, or Delete Information: Contact us to request access, correction, or deletion of your personal information.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of any significant changes by posting the new policy on our website and, if applicable, by notifying you through your registered email. Please review this policy periodically for the latest information on our privacy practices.
Data Retention
We retain your personal data for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. The retention period may vary depending on the type of data, its purpose, and our legal obligations. We regularly review our data retention practices to ensure we only keep data for as long as needed. If you wish to request the deletion of your data or have questions about our data retention practices, please contact us at info@gtmcaddy.io. We will respond to your request in accordance with applicable data protection laws.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at info@gtmcaddy.io. We are committed to addressing your inquiries and ensuring your privacy is protected.
Our mailing address is:
Caddy LLC
2900 NE 7th ave, Unit 4401
Miami, FL 33137